Disclosure Text on the Processing of Personal Data

As Novatel Haberleşme Çözümleri Anonim Şirketi (“Company”), the protection of your personal data obtained during the course of our operations is our priority. All necessary security measures to safeguard your personal data are taken by our Company.

This disclosure text has been prepared to provide information regarding the processing of your personal data when you contact our Company via the contact forms available on our website at https://novatel.com.tr. https://novatel.com.tr It has been prepared to provide information regarding the processing of your personal data during the processes in which you contact our Company through the contact forms on our website located at.

1. Purposes and Legal Grounds for Processing Personal Data

Articles 5 and 6 of the Personal Data Protection Law (“Law”) regulate the legal grounds for the processing of personal data. Below are the purposes for which personal data is processed, along with the legal grounds relied upon for such processing:

Information related to identity, contact, transaction security, and the content of your message is processed for the purposes listed below, based on the legal ground that processing is necessary for the legitimate interests of the data controller, provided that it does not violate the fundamental rights and freedoms of the data subject:

Responding to your questions and requests submitted via the contact form and establishing communication with you within this scope,
Receiving inquiries regarding communication systems, products, unified communication, or other matters and contacting the data subject to provide information accordingly,
Evaluating complaints, requests, and suggestions and taking necessary actions as well as improving related processes,
Conducting reporting, auditing, analysis, and statistical activities within our Company,
Planning activities related to your ongoing relationship with our Company and organizing necessary business processes to facilitate payment collection.

Information related to identity, contact, transaction security, and the content of your message is also processed based on the legal ground that processing is necessary for the establishment, exercise, or protection of a right, for the following purpose:

Ensuring the protection and exercise of our rights and carrying out legal proceedings in the event of a potential dispute.

2. Processed Personal Data

Based on the purposes and legal grounds outlined in Section 1 titled “Purposes and Legal Grounds for Processing Personal Data” of this disclosure text, the following types of information are processed: identity, contact, transaction security, and the content of the message you have submitted.

3. Third Parties to Whom Personal Data Is Transferred

Your personal data may be shared in accordance with the purposes and legal grounds stated under Section 1 of this disclosure text, when certain institutions or organizations request information or documents from our Company, or in order to carry out our operational processes related to our Company’s activities. Such transfers are conducted in compliance with the Law and the relevant legislation, and within the scope of the rules on the transfer of personal data as set forth in Articles 8 and 9 of the Law.

It is shared with authorized institutions and organizations in accordance with the rules in the law and relevant legislation and within the rules regarding the transfer of personal data specified in Articles 8 and 9 of the Law.

4. Methods of Collecting and Processing Personal Data

Your personal data is collected through communication channels or digital platforms within the scope of your contact with us, using automated and partially automated methods. While processing your personal data, we rely on the legal grounds set out in Articles 5 and 6 of the Law, specifically: the necessity of processing for the establishment, exercise, or protection of a right, and the necessity of processing for the legitimate interests of our Company, provided that it does not harm the fundamental rights and freedoms of the data subject.

5. Your Rights Regarding Your Personal Data

Article 11 of the Personal Data Protection Law No. 6698 regulates the rights of data subjects. Pursuant to this article, you have the following rights:

To learn whether your personal data is being processed,
To request information if your personal data has been processed,
To learn the purpose of processing and whether personal data is used in accordance with its purpose,
To know the third parties to whom personal data has been transferred domestically or abroad,
To request the correction of personal data if it is incomplete or incorrectly processed and to request that such corrections be notified to third parties to whom the personal data has been transferred,
To request the deletion or destruction of personal data in the event that the reasons requiring its processing no longer exist, even though it was processed in accordance with the Law and other relevant legal provisions, and to request that this be notified to third parties to whom the personal data has been transferred,
To object to any result that is to your detriment, arising from the analysis of personal data exclusively through automated systems,
To request compensation for damages in case you suffer damage due to unlawful processing of your personal data.

You may exercise your rights through the following primary methods:
By filling out the Application Form provided on our website,
By sending an email to [email protected] from your registered email address in our systems.

You may also submit your requests using other methods specified in the Communiqué on the Principles and Procedures for Applications to the Data Controller.