Question: What kind of difference do you observe in communication technologies in the coordination of teams and emergency response in areas with high security sensitivity such as shopping malls? 

Reply: In areas with high security sensitivity such as shopping malls, coordination of teams and communication and technologies make a critical difference in emergency response. First of all, thanks to radio systems, digital communication networks and integrated security software that provide instant and uninterrupted communication, our teams can respond to incidents quickly. With instant data sharing, security officers detect threats early and respond correctly in the shortest time. In addition, central monitoring systems and automatic alarm integrations strengthen coordination by providing rapid guidance to teams at the time of the incident. For example, in the event of a security breach, the closest team to the scene is determined and directed quickly, while other units are informed to support the situation. Software-supported guidance systems suitable for emergency scenarios also provide great advantages. In cases such as fire, theft or attack, predetermined scenarios are activated, automatically determining where the teams on duty will be directed and which steps they will follow. As a result, communication technologies enable security teams to intervene faster, more organized and more effectively, thus taking security to the highest level in critical areas such as shopping malls.

Question: How did N120 Push-to-Talk radios contribute to your field operations as part of your collaboration with Novatel? How would you evaluate the impact of features such as instant communication, location tracking and encrypted communication on your daily operations? 

Reply: As Tepe Savunma, we started using N120 push-to-talk radios in our field operations within the scope of our cooperation with Novatel and we observed that this technology makes significant contributions to our security processes. At this stage, the leading advantages of N120 push-to-talk radios were the wide coverage and uninterrupted communication opportunity, high sound quality and supporting reliable communication especially in large-scale areas such as shopping malls, plazas, factories etc. In addition, in processes requiring emergency intervention, instant group calls that support the acceleration of instant action and decision-making mechanisms, pre-defined emergency scenarios etc., so there is no security gap against unexpected surprises. With GPS and location-based tracking features, we can instantly determine where all security personnel in the field are. In this way, we ensure that the right team is directed to the need at the right time. Novatel N120 push-to-talk radios have increased operational efficiency by strengthening the communication of our teams in the field and minimized security intervention times. Thanks to our collaboration with Novatel, we will always continue to produce safer and more effective solutions by integrating technology into the center of our operations.

We examined how Tepe Savunma pioneered digitalization in security operations, how instant and uninterrupted communication contributes to field teams, and the place of Novatel N120 devices in this transformation through the experiences of Nautilus AVM Project Manager Ayhan Karanlık. This important assessment of how security is integrated with technology in fast-paced areas such as AVMs once again reveals how decisive digital solutions are in the security sector.

New Generation Communication Standard in Shopping Mall Security: Novatel N120

One of the fundamental elements of security in complex and dense environments such as shopping malls is strong and uninterrupted communication. Novatel N120 is designed to meet this need; It is a complete solution in terms of connection options, hardware richness and software integration. Dual SIM card support, LTE and Wi-Fi connection features provide seamless transition between different networks. Bluetooth headset and wireless microphone compatibility increase mobility in the field.

Novatel N120, which runs on the Android operating system, enables the use of enterprise applications that users need directly on the device. GPS-supported location tracking works in integration with central management platforms, enabling instant monitoring of personnel movements. With accessories such as a car charger, neck strap and optional equipment support included in the box, the device can be adapted to every scenario. It offers a portable communication experience that is both ready for operational interventions and user-friendly.

Don't leave security to chance. If you are looking for a powerful, reliable and integrated solution for your teams, it's time to meet Novatel N120.

This article is compiled from the interview published in the March 2025 issue of Security Management Journal.
👉 Watch the full interview Security Management JournalYou can read it from. https://www.guvenlikyonetimi.com/dijital-dergi/#dearflip-df_21762/1/