Privacy Notice


As Novatel Haberleşme Çözümleri A.Ş. (NOVATEL), the security of your personal data is essential for us. We would like to inform you regarding the "Law on Protection of Personal Data", which is regulated with the purpose of protecting all your personal data, fundamental rights and freedoms, as well as Constitutional Rights.
NOVATEL, acting as a data controller, processes your personal data in accordance with the Law on Protection of Personal Data No. 6698, as well as applicable legislation and regulations. With such regard, explanations on the means, purposes, durations, legal basis, and your right to obtain information regarding data processing regarding the said processing are listed below:

1.Collection and Processing fo the Personal Data and Purposes of Processing

Depending on the service, product or commercial activity provided by NOVATEL, personal data are collected orally, in writing, visually or electronically, by automatic or non-automatic means, through offices, call center, website, visual, physical, or mobile applications and via similar tools, depending on the service, product or commercial activity. In addition, your personal data might be processed when you use our NOVATEL website, visit NOVATEL, participate in NOVATEL organizations, or visit the web pages.

During the time that you utilize NOVATEL services, or in the event that a more extended retention period is stipulated in the legal regulations to which NOVATEL is subject:


  • Your identification and communication data,
  • Where it is necessary for the services you receive from NOVATEL, your financial data and your personal data and/or personal data of special nature obtained in order for the services to be conducted,
  • Other personal data including a resume relating to you obtained in the event that you apply for a job at NOVATEL, and if you are working or have worked for NOVATEL, your employment contract, and your personal data required within the scope of your employment contract and relating to your ability to work

might be processed for the purposes laid down below:

  • Invoicing for our services,
  • To confirm your identity,
  • Sharing of information requested by public institutions and organizations pursuant to the relevant legislation,
  • Fulfilling the legal obligations to which NOVATEL is subject,
  • Ensuring and developing the internal functioning and conducting research,
  • Performing the necessary activities for recruitment and continuity of work,
  • Carrying out activities related to the services provided to you with contracted organizations,
  • Managing customer satisfaction and complaints,
  • Fulfilling tax obligations,
  • Reporting and auditing
  • Ensuring the data security of people who have a business relationship with NOVATEL,
  • Enabling our business units to carry out the necessary tasks in order for you to benefit from the products and services offered,
  • Customizing the products and services offered according to your taste, usage habits, and needs, as well as determining and applying business strategies
  • Ensuring that our company's human resources policies are performed,

In addition to the purposes hereinabove, your personal data might be transferred to the below-listed institutions and organizations within or outside the country:

  • Supervisory and regulatory public institutions and organizations, including relevant ministries, and other private or public legal entities and judicial bodies, enforcement offices authorized by law,
  • Third parties we receive consultancy services including lawyers, consultants, and independent audit and tax consultants,
  • Institutions with which data shall be shared for tax liability,
  • Our business partners and other third parties with whom we cooperate within and outside the country in order to improve and execute services, including all types of service providers and business partners, contracted to enable the performance of the services provided by NOVATEL.

2. Lawful Basis for Collection of Personal Data

Your personal data is collected in all types of verbal, written, visual, and physical or electronic digital media, for the purposes stated above and within the scope of the service provided by NOVATEL, in order to fulfill its contractual and legal obligations fully and adequately.

3. Your Rights Regarding Protection of Your Personal Data

Concerning your personal data, you have the right to:

  • learn whether your personal data is processed or not,
  • if your personal data is processed, request relevant information,
  • learn the purpose for processing whether such data is used for intended purposes,
  • know the third parties to whom your personal data is transferred domestically or abroad, and the purpose of such transfer,
  • request the rectification of the incomplete or inaccurate data, if processed inaccurately or incorrectly,
  • request the erasure or destruction or anonymization of your personal data in the event that the reasons for the processing disappear.

4. Data Security

NOVATEL prevents your personal data and personal data of special nature from being unlawfully processed, or accessed, provides the adequate level of protection to ensure safe retention of the personal data, takes all technical and organizational measures, including the conclusion of non-disclosure agreements with the personnel, encryption techniques for the security of the data stored in physical and digital media, and prevention of unlawful access to the data stored in digital media, and utilizes all technological means to provide the appropriate security level.

For more information on the processing of your personal data and the policies on processing and security thereof, please click the link for "Protection of Personal Data and Data Security/Privacy Principles".

For all your requests, questions, claims, suggestions, and complaints under the Law on Protection of Personal Data, you may fill the "Application Form Under the Law on Protection of Personal Data" send it to the address below.


Oruç Reis Mh. Vadi Cd.
İstanbul Ticaret Sarayı No.108/301


Download Application Form